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Cushion Lab Reviews: Is It a Legitimate Website?

Nowadays, people are used to buying items online. They don’t have to go to a brick-and-mortar store to get what they want. They simply open their computers or phones and shop there.

Unfortunately, one of the biggest drawbacks of shopping online is that you have a lot of options to choose from. Because of this, it can be difficult to find what’s legit and what’s fake.

If you’re searching for pillows online, you have probably come across the website of Cushion Lab. So, is it a legit website? Let’s find out!

Reviews of Cushion Lab

We all know that we are living in the digital age today. This means that we’re surrounded by technology.

Almost all people around the world work on computers and laptops. However, working for a long period in front of machines and computers can often lead to muscle pain in the body.

Usually, people experience pain in their backbone and neck whenever they sit in front of their computers for a long time. Some of them can’t sleep properly due to their back and neck pain.

A lot of people try various methods to get rid of the pain to achieve a good night’s sleep. Some of them use painkillers. However, it has negative effects in the long run.

Another method people use is to change their sleeping posture. However, you’ll need an ergonomic mattress and pillow for this.

Cushion Lab is a company that sells ergonomic and soft products. However, before you purchase from their website, is the company legit?

What’s Cushion Lab?

For those who don’t know, Cushion Lab is a company that offers products that add a bit more comfort to your sleeping and sitting experience.

Cushion Lab is an online website that sells various types of roll pillows, neck pillows, knee pillows, and more. They have a lot of followers on their social media accounts.

They also offer free shipping if you buy from them. Furthermore, they provide a 1-year limited warranty and 100% satisfaction guarantee on all of their products.

Why People Choose Cushion Lab?

Cushion Lab manufactures cost-effective pillows that are made of Hyperfoam. It is extra-dense memory foam.

Their pillows also have a zippered hypoallergenic bamboo fiber cover. This means that you can remove the cover and wash it.

You can also open the pillow inside the cover to get access to the pieces of shredded memory foam.

Features of the Cushion Lab Website

  • If you’re planning to try Cushion pillows due to your back and neck pain, you can visit the website by clicking
  • According to the information found on their website, they created their domain on October 10, 2018.
  • The website also has a URL certificate that is valid until November 1, 2021.
  • According to the information found on their website, the age of their domain is more than 2 years already.
  • You can also find the company’s physical address on their website. Their store is located at 1313 N Grand Ave #566, Walnut CA 91789, US.
  • You can also find the company’s phone number on their website. You can call them at +198330688-11686.
  • If you don’t like to call them, you can also reach them by sending an email to
  • One great feature of the Cushion Lab Website is that you can see the availability of their products. You can shop for back relief lumbar pillow, neck relief roll pillow, and much more.
  • Furthermore, you can also read the description of each product on their website. You can get specific details such as size, fitting, instructions, grip, item dimensions, color options, and more.
  • When you purchase at least 2 products from the website, you will get free shipping. According to reviews, delivery usually takes around 1-3 business days.
  • The company accepts returns within 30 days after the customer receives the product. They also offer a refund. Usually, refunds take 3-5 business days.
  • Aside from their website, The Cushion Lab also has an Instagram, Pinterest, and Facebook account.
  • When it comes to payment methods, the company accepts Venom, Visa, Ola Pay, PayPal, Master Card, JCB, Google Pay, Elo, Discover, Diner Club, Apple Pay, and American Express.
  • You can also subscribe to their newsletter if you want to get news of their new products.


Pros and Cons of Shopping at Cushion Lab Website

Just like any other shopping method, there are a couple of benefits and drawbacks when you shop at the Cushion Lab website. These include:


  • All of their products are vegetarian products.
  • If you’re buying within the United States, you will get free shipping.
  • If you are not satisfied with the product, you can return it.
  • The company also offers a 1-year product warranty.
  • You can get a $15 discount for your next purchase if you buy 2 pillows from them.
  • You don’t have to worry about payment security since the website connection is HTTPS.


  • You’ll find a couple of negative reviews of the products on their website.
  • The domain is quite new and not too old to purchase.
  • If you check their trust score, it is pretty low.
  • Most of their negative reviews can be found on their website.
  • You cannot find any special reviews on their website.

Is the Website Legit?

The short answer is yes. The website is legit. Even though their domain is quite new, they still have a lot of satisfied customers. Furthermore, The Cushion Lab is very active on its social media accounts.

Just like any other product in the market, The Cushion Lab has a couple of negative reviews. However, you can guarantee that their products are of high quality.

It will be up to you if you want to purchase pillows from them.


While the website has some bad reviews, a lot of people still recommend their products for pain relief.

You can always try to buy from them. If you’re not satisfied, you have the option to return the product.

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